About
About HomeHub
We are building a platform that makes it easier for housing providers and residents to connect, communicate, and solve problems together. Better housing starts with better communication.
Our story
Built from years spent solving this problem on the ground
HomeHub was founded by a PAS 2035-qualified retrofit coordinator and national “Energy Consultant of the Year”, currently completing PhD research into domestic retrofit outcomes in social housing.
Before HomeHub existed, that experience meant coordinating the Warm Homes Social Housing Fund Wave 3 consortium — delivering £44 million of retrofit investment across the North East, with a further £21 million across North Yorkshire.
Running programmes at that scale surfaced the same problem again and again: residents left waiting for updates, landlords managing evidence across disconnected spreadsheets and inboxes, and good work that was hard to prove after the fact. HomeHub was built to close that gap — turning delivery experience into a platform, rather than starting from a blank page.
Founder background
The problem
Housing communication is still stuck in phone calls, letters and spreadsheets
Compliance pressure keeps growing, but the tools most housing providers rely on to communicate with residents and prove what happened haven't kept up.
The Platform
One platform, four powerful modules
Everything you need to manage homes, engage residents, and stay compliant — all working together.
Issue Management
Resolve
Report and manage repairs, damp, and mould quickly with a full audit trail from report to resolution.
Learn moreEnergy Insights
Energy
Help residents understand their energy usage, improve EPC ratings, and support retrofit programmes.
Learn moreResident Engagement
Community
Improve communication between landlords and residents with targeted messages and community updates.
Learn moreHome Information
Documents
Give residents access to all the important information about their home in one easy-to-access place.
Learn moreWho’s behind it
Led by hands-on retrofit and housing delivery experience
HomeHub is led by its founder — a retrofit coordinator and energy consultant who has spent a career working inside the social housing sector, not just building software for it.
As HomeHub grows, so will the team behind it. If you want to help build it, we’d like to hear from you.
Currently completing PhD research into domestic retrofit outcomes in social housing.
That research sits alongside day-to-day work on HomeHub, keeping the platform grounded in what actually improves outcomes for residents and housing providers, not just what looks good in a dashboard.
Values
The principles behind how we build
These are the things we check every feature against before it ships.
Transparency
Housing providers and residents should see the same information about what is happening, and why.
Evidence you can stand behind
Every report, message and outcome is recorded, so decisions and compliance evidence hold up under scrutiny.
Built for everyone
Digital tools should work for every resident, not just the digitally confident.
Resident outcomes first
Features earn their place by improving a resident's home, not just a landlord's dashboard.
Want to help shape what HomeHub becomes?
Whether you’re a housing provider exploring the platform, a resident with feedback, or someone who wants to join the team — we’d like to hear from you.
Exploring a partnership instead? Visit our Partners page.