Platform
Understand energy performance across every home
HomeHub Energy brings energy information, EPC data and retrofit progress into one clear view — helping housing providers understand their portfolio, communicate with residents and make better-informed decisions about where support and investment are needed.
Energy insights & bill breakdown
Make household energy information easier to understand
Energy information can be difficult for residents to understand and difficult for housing providers to act on at scale. HomeHub helps turn complex energy and bill information into clearer insights — supporting better conversations with residents, clearer evidence of engagement, and more informed decisions about where further advice, support or property improvements may be needed.
Clearer bill breakdowns
Give residents clearer explanations of their energy use and bills.
Consistent information
Provide consistent energy information across homes and communities.
Where support is needed
Help housing teams identify where additional support may be needed.
Portfolio-wide picture
Build a clearer picture of energy-related needs across the portfolio.
EPC data & efficiency ratings
See the energy performance of your homes more clearly
EPC information is valuable, but it is often held separately from the wider resident and property picture. HomeHub brings EPC data and home-efficiency information together so housing providers can understand the current performance of individual homes and compare needs across the wider portfolio — helping teams identify lower-performing properties, prioritise further investigation and communicate improvement opportunities more clearly to residents.
A clearer view of each home’s energy performance
Bring EPC information and key home-efficiency indicators together in one understandable view. Housing teams can see where a property is performing well, where improvement may be needed, and how its overall energy position can be explained more clearly to the resident.
EPC Portfolio
Q4 2024
Average EPC rating
C · 72
+3 pts
Homes below EPC C
18%
-6% YoY
Retrofit in progress
23
+5
Improved this year
46
+12
EPC band distribution
Retrofit engagement & funding
Keep residents informed throughout retrofit activity
Retrofit programmes depend on resident understanding and participation as well as technical delivery. HomeHub gives housing providers a direct way to explain proposed improvements, share relevant information and keep residents updated as activity progresses — without relying on disconnected messages, documents and spreadsheets.
Plain-language explanations
Explain proposed energy improvements in plain language.
Updates as work progresses
Share relevant updates and supporting information with residents.
Engagement tracking
Track engagement across properties or retrofit programmes.
Progress recorded
Record progress as improvements are planned and completed.
Funding signposting
Direct residents towards appropriate support or funding information where relevant.
Retrofit programme status
Fuel poverty identification
Identify where residents may need more support
A property's energy performance is only part of the picture. Housing providers also need to understand how energy costs, household circumstances and the condition of the home may affect the resident. HomeHub can help bring relevant information together so housing teams can identify potential signs of fuel poverty or energy-related hardship earlier — giving providers clearer evidence to guide conversations, target support and refer residents to the right internal team or external service.
A clearer picture
Build a clearer picture of potential energy-related vulnerability.
More informed conversations
Support more informed and sensitive resident conversations.
Prioritise outreach
Help teams prioritise outreach and further assessment.
A record of support offered
Keep a record of information shared and support offered.
Every case stays with a person to review, so teams can decide the right follow-up and support with confidence.
Net zero progress tracking
Track progress from individual homes to the wider portfolio
Net zero plans need clear evidence of what has changed, where investment has been made and what still needs attention. HomeHub helps housing providers track energy performance and improvement activity over time — building a clearer view of progress across homes, estates or programmes to support planning, reporting and future investment decisions.
Portfolio-wide monitoring
Monitor energy performance across the housing portfolio.
Activity tracked over time
Track completed and planned improvement activity.
Where action is needed
Identify areas where further action may be needed.
Clearer reporting evidence
Support internal reporting with clearer property-level evidence.
Goals residents understand
Connect portfolio goals with information residents can understand.
Portfolio progress
Resident education & tips
Help residents make informed choices at home
Clear, practical information can help residents understand their home and make better-informed decisions about energy use. HomeHub gives housing providers a consistent way to share relevant energy-saving guidance, connected to the resident's home, energy information or improvement journey — rather than relying on one-off campaigns or information that is difficult to find.
Timely guidance
Share clear and timely energy-saving guidance.
One familiar place
Keep advice accessible in one familiar place.
Advice connected to your home
Connect general information to the resident’s home and circumstances.
Residents can contribute
Encourage residents to contribute useful ideas.
A wider community programme
Connects to the Community programme for hands-on energy-saving support and recognition.
See it in action
See HomeHub in 60 seconds
See how HomeHub helps housing providers share information, engage residents and build a clearer picture of every home.
Part of HomeHub
Energy works best alongside the full platform
Combine Energy with Resolve and Community to give residents a complete home management experience — and your team a single operational view.
Build a clearer picture of energy performance across your homes
See how HomeHub can help your teams understand energy needs, communicate with residents and track progress across your housing portfolio.