Resources
Guides
Practical, actionable guides to help housing providers and residents get the most from HomeHub and navigate the housing landscape with confidence.
Getting Started
Setting Up Your Housing Provider Account
Step-by-step guide to onboarding your organisation onto HomeHub.
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Inviting Residents to the Platform
How to roll out HomeHub to your residents effectively and drive adoption.
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Configuring Your Property Portfolio
Import and manage your properties, units, and tenancy data.
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Compliance
Tenant Satisfaction Measures (TSM) Guide
How to use HomeHub to meet your TSM reporting obligations.
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Safety Certificate Management
Set up automated tracking and reminders for gas, electrical, and fire safety compliance.
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EPC Compliance and MEES Planning
Understanding Minimum Energy Efficiency Standards and planning your upgrade pathway.
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Resident Engagement
Best Practices for Digital Communication
How to use HomeHub messaging to reach residents effectively without overwhelming them.
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Running Resident Surveys
Design, deploy, and analyse resident satisfaction surveys using the HomeHub platform.
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Building Community on HomeHub
Tips for activating the community features and driving meaningful resident connections.
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