Resources

Guides

Practical, actionable guides to help housing providers and residents get the most from HomeHub and navigate the housing landscape with confidence.

Getting Started

Setting Up Your Housing Provider Account

Step-by-step guide to onboarding your organisation onto HomeHub.

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Inviting Residents to the Platform

How to roll out HomeHub to your residents effectively and drive adoption.

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Configuring Your Property Portfolio

Import and manage your properties, units, and tenancy data.

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Compliance

Tenant Satisfaction Measures (TSM) Guide

How to use HomeHub to meet your TSM reporting obligations.

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Safety Certificate Management

Set up automated tracking and reminders for gas, electrical, and fire safety compliance.

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EPC Compliance and MEES Planning

Understanding Minimum Energy Efficiency Standards and planning your upgrade pathway.

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Resident Engagement

Best Practices for Digital Communication

How to use HomeHub messaging to reach residents effectively without overwhelming them.

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Running Resident Surveys

Design, deploy, and analyse resident satisfaction surveys using the HomeHub platform.

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Building Community on HomeHub

Tips for activating the community features and driving meaningful resident connections.

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